Frequently asked questions

Still have a question? Send me a message.

Can I really order Westvleteren through this website?

Yes you can! Officially you can only buy Westvleteren 12 directly from the monks at the abbey. However Belgium has a thriving grey market for this beer and through this website you can now access this market.

Which beers do you sell?

All the beers I'm selling can be seen on the shop page. Currently you can buy Westvleteren 12, Westvleteren 8 and Westvleteren blond. There's also a regularly updated list of special beers that go on sale as well as seasonal specials like the Christmas beers box when it's that time of year.

Instead of trying to offer as many beers as possible, I make a personal selection of beers that I think are special and deserve your attention.

How many beers can I buy?

You can buy as many beers as I have on stock. You can make a choice between boxes of 6, 12 or 24 bottles. The larger the box, the better the deal. The bottles themselves are cheaper and the shipping price per bottle is also lower for larger boxes.

Please note that if you want to buy Westvleteren in different quantities than 6, 12 or 24 you'll have to place multiple orders.

Do I need to create a user account?

No you do not, and in fact you can not. This website has a simple, one step checkout that does not require a login or a user account. I only ask you to provide the few personal details I need to ship the box to you.

There's no shopping cart on this website!

Correct! Currently it's only possible to buy one box of 6 bottles per person and per order. I wanted to keep things simple.

Which countries do you ship to?

If you'd like to know to which countries I can ship these beers, please have a look at the checkout page. If your country is not in the list, send me a message and I should be able to meet your demands.

How is the beer shipped?

The bottles are shipped with great care: Each bottle is wrapped in a cardboard protective sleeve (600gr/m²).

The bottles are then placed in a small, unmarked but sturdy double-layered cardboard box. The box is fully reusable and recyclable.

The contents of the box are padded with handfulls of eco-friendly packing "chips". These are recycled polystyrene and fully biodegradable.

Finally the box closed with packing tape indicating "fragile" contents.

I take pride in using the sturdiest, lightest and most eco-friendly solution possible!

What if some of the bottles arrive broken or not at all?

In the unlikely event that some of your bottles are broken upon arrival I'll fully reimburse you, either with replacement bottles or by partial refund. I use very solid packaging materials and as far as I know, only 1 bottle has arrived broken.

In case one of your bottles is broken, please contact me with detailed pictures of the damage, and I'll reimburse you in full for each broken bottle.

How are payments handled? Are my financial details safe?

Payments are handled by Stripe, the market leader in online payments. Your payment details (credit card number, etc) are passed straight to them and are never stored on my own server.

This website uses an SSL certificate and HTTPS to safeguard transmission of your payment details.

Currently you can pay with any of the following credit cards: Visa, Mastercard, American Express.

I also accept payments with Bitcoin, these are handled by Coinbase

I have another question, how can I contact you?

You can contact me through the contact form. I usually answer within 24hrs.